Contributed by Ryan Peterson.
As a clinician, all of our practical and theoretical knowledge is only ever as good as the last time we applied it. This goes for making sure that no matter what patient or client we aid, we make sure to give ourselves to them entirely, and ensure that the best of our professional capability is levied. Unfortunately, while this may not be as appreciated as some might argue it should be, it still behooves us to take those steps in the interest of our professional oaths.
When systemizing the operations of a clinic and ensuring all provisions are accounted for, it’s important to make sure that we ensure a few considerations are put in place ahead of time. In this post, we hope to discuss three of those, intended to not only improve the relationship between clinician and client, but also ensure that the business operations go smoothly and soundly.
A Confidential, Calm Environment
When people visit a clinic, they do so with the relatively muted understanding that they would rather be elsewhere. Of course, we’re here to help them, and that means helping them become comfortable. A clean, calm environment can do this.
Quiet, pleasant music in the waiting room, enough seated space, proper signposts to help them find their way around, and friendly receptionist staff can all help with this. The space shouldn’t feel like a hangout, but a professional and welcoming area. Plantlife, magazines, and healthy natural lighting can all aid with this. You’d be surprised how well this can work in the long run.
A Safe Premises
It’s also important to make sure the premises are safe. That Covid-19 considerations like hand-gel, a warm recommendation to wear masks, tiered queuing stages, and screens at the receptionist desk can all help with this, given that the pandemic is still here.
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