Privacy Policy

Please read this Privacy Policy carefully before using this Website.

Privacy Policy Consent
The website and its content are owned by Lisa Nelson RD LLC (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of www.lisanelsonrd.com (“Website”).

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below), when you access this Website. We will not use or share your information with anyone except as described in this Privacy Policy.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy at any time. In the event of a material change, we will let you know by email or through a prominent notice on our Website.

Use of any personal information you provide to us, or which is collected by us on or through our Website or its content, is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy.

Information We May Collect
We collect personal information so that we can provide you with a useful experience when using our Website or content. We collect only the minimum amount of information necessary to fulfill our obligation to you.

Information you give us:

1. A name and email address so we can deliver emails to you. You provide this by completing one of our sign-up forms.
2. Billing information including name, address and payment details so that we can process payment and deliver our products to you. Payment card details are handled by our payment processor and are never stored by us.
3. A name and email address if you complete our contact form with a question. We may send you emails with your consent or where we believe we have a legitimate interest based on your enquiry.
4. Information you provide through a co-branded offer. In that case we will make clear who is collecting the information and whose privacy policy applies.

Information collected automatically:

5. Standard analytics data when you visit our Website, including IP address, browser and device type, pages viewed, time spent on pages, and the site that referred you. This is collected through Google Analytics and is used to understand how the Website is used and which content is helpful.
6. Cookies and similar technologies, described in the Cookies section below.

Information stored on your own device:

7. If you use our interactive program workbook, any answers you enter are saved in your own browser’s local storage on your own device. This information stays on your device, is not transmitted to us, and we never see it. You can clear it at any time using the controls in the workbook or by clearing your browser data.

Please note that the information above (“Personal Data”) is provided voluntarily, and by providing it you are giving consent for us to use, collect and process it. You are welcome to opt out or request that we delete your Personal Data at any time by contacting us at lisa@lisanelsonrd.com.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.

Analytics Data
To maintain the quality of our Website, we use Google Analytics to understand how visitors use the site. This includes your IP address, browser and device type, the pages you visit, how long you spend on them, and which site referred you.

Under some privacy laws an IP address is considered personal data. We use this information to diagnose problems, understand which content is helpful, and improve what we publish. We do not use it to identify you personally, and we do not track your activity on other websites.

Aggregated, anonymous data about how the Website is used may be reviewed for planning purposes.

Use of Cookies
We use the standard cookies feature of major web browsers, along with cookies set by Google Analytics. We do not store personally identifiable information in cookies.

You can disable cookies through your browser settings. Doing so may affect how some parts of the Website work.

What We Do With Information We Collect

Contact You
We may contact you with information you provide to us, based on these lawful grounds for processing:

1. Consent. We may contact you if you give clear, unambiguous, affirmative consent, such as by signing up for one of our free courses or our email list.
2. Contractual obligation. We will contact you to deliver goods or services you purchase from us.
3. Legitimate interest. We may contact you where we believe you have a legitimate interest in hearing from us. For example, if you sign up for a free course on lowering cholesterol, we may send you related heart health information.

You can opt out of any of our emails at any time using the unsubscribe link in every message.

Process Payments
We use the Personal Data you give us to process payment for goods or services under a contract. Payments are handled by Stripe, a third-party payment processor. We do not store your payment card details.

Advertising
We do not currently run paid advertising. If we do so in the future, we may use the Personal Data you have provided to deliver advertisements to you, or to create similar audiences for advertising purposes, through platforms such as Google or social media networks. We will not sell your Personal Data.

If you would prefer that your Personal Data not be used for advertising, you can contact us at lisa@lisanelsonrd.com.

Share With Third Parties
We share information with trusted service providers who help us operate the Website and deliver what you have asked for:

• Brevo, our email platform, to send emails you have signed up to receive
• Stripe, our payment processor, to process purchases
• Google Analytics, to understand how the Website is used
• Fullscript, if you choose to create an account with our supplement dispensary. That account is with Fullscript and governed by their privacy policy.

We do not sell your Personal Data.

Viewing by Others
Whenever you voluntarily make your Personal Data available for viewing by others online through this Website, it may be seen, collected and used by others. We cannot be responsible for any unauthorized or improper use of information you choose to share publicly, such as in a comment on a blog post.

Submission, Storage, Sharing and Transferring of Personal Data
Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data is only accessed by those who help obtain, manage or store that information, or who have a legitimate need to know it, such as our hosting provider, email platform, payment processor, or anyone assisting with the operation of the Website.

Please note that we may transfer data internationally. For users in the European Union and the United Kingdom, please be aware that we transfer Personal Data outside of the European Economic Area, including to the United States. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

Data Retention
We retain your Personal Data for the minimum amount of time necessary to provide you with the information or services that you requested from us. We may retain certain Personal Data for longer periods where necessary for legal, contractual and accounting obligations.

If you unsubscribe from our emails, we retain a record of your email address for the sole purpose of ensuring we do not contact you again.

Confidentiality
We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

Security
We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who apply appropriate care in processing it. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your Personal Data, we will notify you and any relevant authority as required by applicable law.

How You Can Access, Update or Delete Your Personal Data
If you would like to access, update or delete your Personal Data, please contact us at lisa@lisanelsonrd.com and we will respond in a timely manner.

Please note that we may keep information that has been changed or deleted for certain purposes, such as our own record keeping, technical constraints, and to prevent fraud.

Anti-Spam Policy
We have a no spam policy and provide you with the ability to opt out of our communications by selecting the unsubscribe link at the footer of all emails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.

Third Party Websites
We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data.

Children’s Privacy
Our Website and its content are directed to individuals who are 18 years of age or older. We do not knowingly collect Personal Data from anyone under 18.

If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at lisa@lisanelsonrd.com. If we become aware that we have collected Personal Data from a child, we will take steps to delete it.

California Privacy Rights
If you are a resident of California, you have the right to ask us one time each year if we have shared Personal Data with third parties for their direct marketing purposes. To make a request, please send us an email at lisa@lisanelsonrd.com. Indicate in your message that you are a California resident making a “Shine the Light” inquiry.

Rights for Users in the European Union and United Kingdom
The data controller for your Personal Data is Lisa Nelson RD LLC. You can contact us at lisa@lisanelsonrd.com.

If you are a resident of the European Union or the United Kingdom, you have the following rights when it comes to your Personal Data.

Right of Access. You have the right to request access to Personal Data that we hold about you and to receive a copy in a portable format.

Right to Rectification. You have the right to have your Personal Data corrected if it is inaccurate or incomplete.

Right to Erasure. You have the right to have your Personal Data erased in certain circumstances, including where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This is sometimes called the right to be forgotten.

Right to Restrict Processing. You have the right to request that we restrict the processing of your Personal Data in certain circumstances.

Right to Data Portability. You have the right to receive the Personal Data you have provided to us in a structured, commonly used and machine-readable format, and to have it transferred to another controller where technically feasible.

Right to Object. You have the right to object to our processing of your Personal Data where we rely on legitimate interests, including for direct marketing.

Right to Withdraw Consent. Where we rely on your consent, you have the right to withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing before the withdrawal.

Right Not to Be Subject to Automated Decision-Making. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning you.

Right to Lodge a Complaint. You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection law.

To exercise any of these rights, please contact us at lisa@lisanelsonrd.com.

Data Controller and Processors
We are the data controller, as we determine how and why your Personal Data is collected and used. We use trusted third parties as data processors for technical and organizational purposes, including payments, email delivery, and website analytics. We use reasonable efforts to ensure our data processors handle Personal Data appropriately.

Notification of Changes
We may use your Personal Data, such as your contact information, to inform you of changes to the Website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its content and this Privacy Policy at any time. Such changes become effective immediately upon posting the updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of the Website or its content following the posting of changes constitutes acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you by email or by a prominent notice on our Website.

If you have any questions about this Privacy Policy, please contact us at lisa@lisanelsonrd.com.

Last Updated: September 2026